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Carol Fish

Position: Director & Head of Serious and Catastrophic Injury
Offices: Viaduct House, Carlisle
Areas: Personal Law, Personal Dispute Resolution, Serious and Catastrophic Injury


Carol’s Approach

Carol fully understands how a serious accident can turn someone’s life upside down. Her role is to take away the stress of the claims procedure and to guide and advise throughout the sometimes complicated and distressing process in a sympathetic and supportive way. When required she is a tough negotiator and is fully committed to achieving the best outcome possible for her clients.

Carol is a qualified solicitor with years of experience unlike many claims management company handlers. She ensures that appropriate experts are instructed on each case and unlike other firms there are no middle men in the process and no referral fees paid or call centre staff handling your case.

You can be assured that you will deal direct with a qualified highly skilled solicitor so you receive the best possible legal advice, help with rehabilitation and the highest levels of compensation. Where appropriate “no win-no fee” funding is available.

About Carol

After graduating with an LLB (Hons) from UCW Aberystwyth, Carol joined the Cardiff offices of nationally-operating practice Eversheds. She joined Cartmell Shepherd in 1992 and became a Partner in 1999.

Carol is an accredited Senior Litigator Member of the Association of Personal Injury Lawyers. She is also a member of the Pan-European Organisation of Personal Injury Lawyers, Headway (a charity for people with brain injuries and their carers) and the Spinal Injuries Association.

Carol has been recognised by the Good Lawyer Guide for outstanding legal practice and is nationally recognised in the Legal 500 which provides an in-depth analysis of the regions law firms and solicitors and as a notable practitioner in the Chambers and Partners UK Guide which ranks lawyers and law firms throughout the UK.

Carol has over 30 years of experience in handling all types of personal injury claims and litigation disputes.

Carol heads up the Personal Injury Department at Cartmell Shepherd and has invaluable expertise in serious and catastrophic injury cases including fatal accident claims, brain and serious orthopaedic injury including spinal injuries, complex chronic pain cases, amputee claims and accidents abroad.

Other areas of specialism include road traffic accidents, accidents at work and in public places, claims involving children and niche expertise in accidents involving animals such as dogs, horses and cattle.

Carol also acts for and advises uninsured Defendants in high value claims.  She can advise in professional negligence cases.

Email Carol

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“I would recommend Carol Fish and Cartmell Shepherd to anyone who is in my position absolutely excellent service.”


“Very professional service at all times. Staff were very helpful. Advice given was excellent. Thank you Carol."


“Excellent service throughout.  Quick responses to all queries.  Totally happy with the service.  Professional, knowledgeable company. Thank you.”

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Latest news from Carol Fish
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Parents who lose a child to be granted bereavement leave

October 3rd 2018

By Carol Fish Head of Personal Injury Working parents who lose a child will soon be entitled to claim parental leave. The new Parental Bereavement Leave and Pay Act will give all employed parents the right to two weeks’ leave if they lose a child under the age of 18 or suffer a stillbirth…

Remember, Remember the 5th of November!

November 4th 2020

Bonfire night will shortly be upon us and part and parcel of that includes fireworks.  By Carol Fish Head of Catastrophic and Serious Injury. Many people have mixed reactions with regard to the private use of fireworks with some pet owners calling for private firework displays to be banned completely…

Warning to Land Owners re Vehicle Insurance

October 10th 2018

By Carol Fish Head of Personal Injury As it stands there is no specific requirement under UK law for compulsory motor insurance on private land and indeed many private land owners do not insure vehicles that they do not use on a road or public place for example, a quad…

Business webinar to focus on working from home

November 16th 2020

The pros and cons of working from home will be the focus of a business webinar on Tuesday (November 17). With many businesses continuing to operate remotely due to Covid-19 restrictions, the NXT.V webinar will centre on how employers and employees are adapting to the changing work environment. The Working…

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