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Carol Fish

Position: Director & Head of Serious and Catastrophic Injury
Offices: Viaduct House, Carlisle
Areas: Personal Law, Personal Dispute Resolution, Serious and Catastrophic Injury


Carol’s Approach

Carol fully understands how a serious accident can turn someone’s life upside down. Her role is to take away the stress of the claims procedure and to guide and advise throughout the sometimes complicated and distressing process in a sympathetic and supportive way. When required she is a tough negotiator and is fully committed to achieving the best outcome possible for her clients.

Carol is a qualified solicitor with years of experience unlike many claims management company handlers. She ensures that appropriate experts are instructed on each case and unlike other firms there are no middle men in the process and no referral fees paid or call centre staff handling your case.

You can be assured that you will deal direct with a qualified highly skilled solicitor so you receive the best possible legal advice, help with rehabilitation and the highest levels of compensation. Where appropriate “no win-no fee” funding is available.

About Carol

After graduating with an LLB (Hons) from UCW Aberystwyth, Carol joined the Cardiff offices of nationally-operating practice Eversheds. She joined Cartmell Shepherd in 1992 and became a Partner in 1999.

Carol is an accredited Senior Litigator Member of the Association of Personal Injury Lawyers. She is also a member of the Pan-European Organisation of Personal Injury Lawyers, Headway (a charity for people with brain injuries and their carers) and the Spinal Injuries Association.

Carol has been recognised by the Good Lawyer Guide for outstanding legal practice and is nationally recognised in the Legal 500 which provides an in-depth analysis of the regions law firms and solicitors and as a notable practitioner in the Chambers and Partners UK Guide which ranks lawyers and law firms throughout the UK.

Carol has over 30 years of experience in handling all types of personal injury claims and litigation disputes.

Carol heads up the Personal Injury Department at Cartmell Shepherd and has invaluable expertise in serious and catastrophic injury cases including fatal accident claims, brain and serious orthopaedic injury including spinal injuries, complex chronic pain cases, amputee claims and accidents abroad.

Other areas of specialism include road traffic accidents, accidents at work and in public places, claims involving children and niche expertise in accidents involving animals such as dogs, horses and cattle.

Carol also acts for and advises uninsured Defendants in high value claims.  She can advise in professional negligence cases.

Email Carol

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“I would recommend Carol Fish and Cartmell Shepherd to anyone who is in my position absolutely excellent service.”


“Very professional service at all times. Staff were very helpful. Advice given was excellent. Thank you Carol."


“Excellent service throughout.  Quick responses to all queries.  Totally happy with the service.  Professional, knowledgeable company. Thank you.”

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Latest news from Carol Fish
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Making a difference in our communities

December 23rd 2021

The Christmas season is a time to take a break from our busy schedules and day-to-day commitments and spend quality time with the people who matter the most to us. Thinking it over with Carol Fish Director & Head of Serious and Catastrophic Injury… It’s also the perfect time to reflect on the…

Take extra precaution as the nights draw in …

November 18th 2021

AS THE clocks have now gone back and it begins to get pitch black outside before we leave work or to pick our children up from after-school activities, we all really need to start taking extra precaution in order to protect ourselves and others. Thinking it over with Carol Fish Director & Head…

Remember, Remember the 5th of November!

November 4th 2021

Bonfire night will shortly be upon us and part and parcel of that includes fireworks.  By Carol Fish Head of Catastrophic and Serious Injury. Many people have mixed reactions with regard to the private use of fireworks with some pet owners calling for private firework displays to be banned completely…

Smart driving on the motorway

October 4th 2021

As our roads get busier, solutions need to be found to cope with the inevitable delays caused by heavy traffic. Thinking it over with Carol Fish Director & Head of Serious and Catastrophic Injury… One of the initiatives introduced in a bid to increase capacity on our congested road network are smart motorways.…

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