Cartmell Shepherd – Taking care of our Clients

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At Cartmell Shepherd we value and encourage client feedback and we regularly review the feedback we receive.  As part of our commitment to improving the services we provide we send our clients a feedback questionnaire at the end of every matter or case.

Why choose us?

The feedback we have received from October to December 2019 has been extremely positive and highlights how we pride ourselves on taking care of our clients and providing an exceptional level of service across each of our offices.

Comments we have received include:

“The service I received was excellent.  I felt that I could contact the office for any reason and at any time.”

“Standard of service was excellent throughout.  All queries promptly responded to.”

“Fantastic – resolved issues quickly, kept us updated and was very thorough.  Fantastic in general, would recommend again and use again if we require legal assistance in future.”

“Helpful, professional service going above and beyond to achieve a good outcome.  Thank you very much!”

“Fantastic in general, would recommend again and use again if we require legal assistance in future.”

“We felt that your services met and exceeded our requirements.”

“Just keep doing what you’re doing, especially the friendly approach – helps so much.”

“Your calm, friendly staff were great and we felt that our simple questions were important to them and answered very professionally.”

“Always a smile as a greeting which was very good at making us feel welcome.”

 

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I was overall really pleased and would definitely use Cartmell Shepherd again. First class service.

Client 28th May 2015